The University of Chicago

Safety is the only priority

HELP/FAQ                                                                                                     

Employees

How do I access my current training profile?
Click the "Manage" tab on top and enter your CNetID and password.

What web browser should I use?
CATTS will perform best using Internet Explorer 9.

Why does my screen cut off text?
Click the compatibility button right of the web address and security lock icon. If you cannot view the compatibility button, click on the "Tools" bar and "Compatibility View". 

How were training requirements determined?
Training requirements are dependent upon the employee's specific job functions and mandated by regulatory agencies (e.g., OSHA, DOT). All employees are required to take Fire Safety and Evacuation. HR/department administrators identify what training is required for employees. Environmental Health and Safety has recommended training based on job codes for HR/department administrators to identify required training. 

Why does a class I took through Environmental Health and Safety show up as not completed on my profile? 
Lecture based courses are entered into the system within ten business days of the class and online classes are imported into the system nightly. If it was a historical course, it might not have been imported due to a department or name change. Contact Environmental Health and Safety at 773.702.9999 or safety@uchicago.edu.

How do I see my historical training records?
Historical training records are listed below your training profile. 

How do I register to take an Environmental Health and Safety training course? 
Go to http://safety.uchicago.edu/training/academy.shtml for information on the Safety Training Academy or click "Register" next to the course in your training profile.   

How do I take an Environmental Health and Safety training course online? 
Go to http://safety.uchicago.edu/training/online.shtml for information regarding online training courses. Training courses offered online will no longer be available through classroom sessions. 

What does "Not Notified" under status of my training profile mean?
Not notified means that you were not notified by your HR/department administrator or automatically by the system that a particular course has expired.

Why isn't there a "Register" link next to a course? 
"Register" links are only available for safety courses.

How do I print a certificate for a class that I took? 
Click the certificate icon under certificates from your training profile next to completed courses. Certificates are only available for courses offered by Environmental Health and Safety. If the certificate is blank, try saving the certifcate as a file and then print. 

I printed my certificate for a class that I took but it's blank, what do I do?
There have been issues with Adobe that can cause this. Try saving the certificate to your desktop, then open it and select print. If you still have problems, call 773.702.9999 or contact safety@uchicago.edu.

Will I receive an email notification that I am due for training?
HR/department administrators can manually notify you of training requirements. Beginning April 1, 2014, automatic notifications will be sent out for Fire Safety and Evacuation with other course notifications rolling out monthly.   

Why does my  training profile "status" state that I am "Inactive" if I am currently employed at the University of Chicago?
It means that at one point, you did not appear in the HR employee database feed. However, you will still receive credit for any training courses you have successfully completed.

What available resources are there to help me determine my training requirements?
The following resources are available on the Environmental Health and Safety website to assist in determining your training requirements: Training Match Guide, Determine What Training You Need, and Class Descriptions.

Human Resource/Department Administrators

How do I get access to my department? 
Contact Environmental Health and Safety at 773.702.9999 or safety@uchicago.edu and provide your name, title, CNetID, and department code(s) you will be managing.

How can I have other staff members in my department access training records?
Once you have been provided access, you can add other users to the system under "Local HR" - "Permissions". Enter a CNetID to "Find/Add User Permission" and click "Select". Select department code and permission (e.g., read, edit) from the dropdown menu. Click "Delegate". 

How do I add a departmental training course?
Departmental training requirements can be added under "Local HR" - "Local Courses". Select the department you want to work with from the dropdown menu. Click "Add Course" and then enter course name, frequency type and length (how often someone is required to take the class such as annually), grace period type and length (time employee gets to renew requirement such as 30 days), and description. 

How do I add a training requirement for the entire department?
Under "Local HR" - "Department Profile", select department code you want to add the requirement to from the dropdown menu and select the course from the dropdown menu. Click "Add Course". 

How do I add a training requirement for an individual?
Individual training requirements can be added under "Local HR" - "Personnel".  Search for the person and click "View/Update". Under the "Training Profile" tab, select the course from the dropdown menu and click "Add Course".

How do I send notifications individual employees that they are due for training?
Employees can be notified they are out of compliance under "Local HR" - "Personnel".  Search for and select the employee. Select "Current Profile" tab and a list of courses that are not completed will be displayed. Click the dropdown under "Actions" to the left of the course and select "Notify User". A "Notify User" box with the following message will appear: "This will send an email message to the user notifying them of this course. If you need their supervisor to be notified also, check the box." Click "Send Notification".  This will show the date notified next to the course and an email will be sent directly to the employee from you. 

How do I send notifications to ALL employees under my responsibility for ALL training courses not currently completed? 
Under "Local HR" or "PI/Supervisor", select "Notifications".  Select "All" or a specific course (e.g., Fire Safety and Evacuation) from the dropdown menu and click "Send Notifications" and emails from you will be sent to all employees. 

How do I enter a training record?
Under "Local HR" - "Personnel", search for and select the employee.  Click "Current Profile" tab.  Click the dropdown under "Actions" next to course and select "Mark Completed". A "Marked Completed" box with the following message will appear: "This will update the course item to mark it as completed." Enter the "Completed On" date or select from the calendar and click "Save". This moves the class to "Courses That Are Current". 

How do I print a certificate for an employee?
Under "Personnel", search for and select the employee. Under "Courses That Are Current", click the certificate icon to the right of the course name. 

How do I generate a report?
Click on the "Reports" tab on top next to the "Manage" tab. Click on the Microsoft Excel icon to "get report".

How soon will a new employee show up in CATTS?
A new employee will show up in CATTS as soon as they show up in the HR system, which may take up to 30 days which is usually after they receive their first paycheck. Feeds are imported nightly from HR into CATTS.

If an employee with a CNetID is not in CATTS, should I manually add the employee?
Do not add University employees as they will eventually be imported into CATTS which will result in a duplicate record.  If the employee is not in the system within 30 days, contact Environmental Health and Safety at 773.702.9999 or safety@uchicago.edu

Why are personnel who are no longer employed in my department are still showing up in CATTS?
It may take up to approximately 60 days for an employee who has left the University of Chicago to become inactive and removed from report.

How do I add a non-University employee to the system?
Under "Local HR" - "Personnel", click "Add Person". Enter First Name, Last Name, and Choose Department from dropdown menu. Any matches will be displayed. If there is not a match, click "I'm Sure, Add Person". Complete "General Info", "Supervisor", "Training Profile", and "Current Profile" tabs.  Click "Save Personnel Changes."

How do I change the frequency of a course?
Under "Local HR" - "Local Courses", select department code from the dropdown menu that you want to change the course frequency for and select desired course and change the frequency.
 
What available resources are there to help me determine my training requirements?
The following resources are available on the Environmental Health and Safety website to assist in determining your training requirements: Training Match Guide, Determine What Training You Need, and Class Descriptions.

What if there are duplicate records for an employee?
Please send requests to correct duplicate records to safety@uchicago.edu and with "Duplicate Record Correction Request" in the subject line of your email. 

What if I need changes to employee information (e.g., status)?
Please send requests for changes to employee information to safety@uchicago.edu and with "Employee Information Change" in the subject line of your email. 

How can I request additional report elements or edits?
Please send request for additional report elements or edits to the current report template to safety@uchicago.edu with "Report Template" in the subject line and reference the current template version.